IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.
Posted by Solve Recruitment Limited • £23K/yr to £27K/yr
We have an opportunity for a bright and bubbly character to join our clients IT company as a 1st Line Support Technician.
You will be troubleshooting all 1st line relevant queries, such as password resets, creating tickets, MFA/2FA support, SSL VPN moving onto Office 365 and Azure/Entra support.
Your role will be to take calls from clients, building strong relationships with them at all times.
With over 6000 employees, it supports 37 million people in 120 countries.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.