2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Posted by Candidate Source Ltd • £27K/yr to £32K/yr
General
Starting ASAP, this job is a fantastic opportunity to join a highly regarded technology provider in the medical sector as an IT Software Support Analyst.
Using a ticketing system, you will prioritise, explore and endeavour to resolve issues.
THE SOFTWARE SUPPORT ANALYST JOB
Working directly with clinicians and medical practitioners, you will have a varied and rewarding role in responding to customer issues.
Although this role will be supporting the companies niche software, this individual will also be troubleshooting Windows PC's and networking issues too.
Techunite Ltd are recruiting for a customer focussed technical support representative.
This is a level 1 support role so customers will be reaching this representative first.
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
We're here to enable the organisation to deliver through the use of technology.
As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.
Information Services and Security have a vital role to play in a crucial national mission.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £36K/yr
General
Senior ICT Consultant
Local to Reading and Surrey
Benefits
include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
As part of our award-winning team, you'll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround as part of the Service Desk team.
The purpose of this role is to provide an excellent IT service to Thames Water Employees and Contractors, using different communication channels and providing onsite support through our Digital Drop-in Clinics at Primary locations.
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do.
Posted by Nigel Frank International • £40K/yr to £45K/yr
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant.
The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st/ 2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets.
The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.