We are seeking a detail-oriented and highly organized individual to join a dynamic team as a CARNET ADMINISTRATOR in the events, sports and entertainment industry.
Your expertise will ensure compliance with international customs regulations.
In this role, you will be responsible for managing and overseeing the carnets which are essential for the duty-free temporary importation of goods.
We are looking for an experienced administrator who thrives in a professional office environment and is passionate about delivering exceptional customer service.
As the Branch Administrator, you will ensure smooth office operations and play a vital role in maintaining standards of excellence.
Day-to-day of the role
Customer Interaction: Handle enquiries via phone and email, schedule appointments for the sales team, and provide outstanding service with a positive attitude.
Own and manage customer relationships within your designated geographical area.
General
This role is pivotal in ensuring that all interactions and engagements across various channels meet and exceed our customer's expectations, providing a seamless and efficient service.
As a Customer Engagement Representative you will take ownership of enhancing the customer experience across a defined geographical area.