I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis.
This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate.
Tech Stack
Office365suite including Exchange Teams and SharePoint.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).
The IT Service Desk Helpdesk will provide first line technical support to internal staff.
IT Service Desk Analyst required to join a well know business based in West London.
The successful candidate will work with applications/systems to undertake analysis, diagnosis, and resolution of staff problems, which may range from straightforward to more complicated technical issues and needs to have a genuine passion for quality and the delivery of great customer service.
£22,000 - £26,000 (dependant on experience), plus benefits including help with funding for training courses, private healthcare, enhanced pension, rising holidays, hybrid / remote working (3 days in office, 2 WFH)