We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
Posted by Michael Page Technology • £26K/yr to £30K/yr
Are you a passionate, organised and ambitious IT Support Analyst with exceptional end user support skills looking to work with a growing and fast paced organisation based in Glasgow City Centre?
A growing UK wide business with an office based in Glasgow City Centre
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
This is an entry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed.
We're looking for a Junior Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer service to join our Client's Lancashire based technology team.
This is offered on a hybrid basis, 2 days Chorley office, 3 days home
Posted by Additional Resources Ltd • £28K/yr to £30K/yr
An opportunity has arisen for a1st / 2nd Support Analyst with2 years' experience in a similar IT support or Service Desk role to join a leading independent IT support provider.
In this role, you will be responsible for providing 1st / 2nd line IT support to their clients.