The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
We're looking for a Service Desk Team Lead / IT support Manager to join a pioneering organisation, as they embark on an exciting new chapter, supporting a growing service desk in Birmingham!
As the Service Desk Team Lead, you will manage a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
We are looking for an ICT Helpdesk Administrator to join our IT team in Birmingham.
Birmingham, West Midlands
As an ICT Administrator, you will be required to log and track all support requests and incidents in the ICT incident management system, update IT assets and resolve all 1st line calls.
Posted by Hays Specialist Recruitment Limited • £22/hr
Hays Technology are working with a large education establishment in Birmingham to recruit an IT Technician for a customer-focused project.
IT Support Analyst contract vacancy in Birmingham City Centre £22 per hour (within scope of IR35)
The successful candidate will provide a first-line service to deploy, and commission laptops to our customers and understand requests for support as part of a busy helpdesk environment.