Role Overview: As an IT Field Engineer, you will be responsible for overseeing new customer site installations and providing ongoing maintenance for digital solutions across various locations.
Are you a proactive and technically skilled Field Engineer with a passion for IT systems and network installations?
We have an exciting opportunity for you to join a leading technology provider, specializing in innovative digital solutions for the Quick Service Restaurants (QSR), Hospitality, and Retail sectors.
Our client is a distinguished technology solutions provider catering to business, government, education, and healthcare organisations across the United Kingdom, Canada, and the United States.
They leave their mark on technology in workplaces spanning over 250,000 companies, ranging from ambitious startups to global corporations.
Their extensive range of products and services ensures that no request is too grand or too modest.
As an IT Field Engineer, you will provide 1st and 2nd line technical support to a diverse customer base across various bespoke environments.
You will be responsible for maintaining a high level of customer service as the first point of contact for IT support queries, both remotely and on-site.
We are excited to offer a fantastic opportunity for a Support & Service Technician to join a dynamic team.
The role is ideal for someone who is eager to provide first-class technical support to a diverse range of businesses, including government, defence, commercial, industrial, healthcare, and educational organisations.
As the IT Field Engineer you will be responsible for providing on-site technical support across the UK.
You will ensure smooth functioning of IT Infrastructure including hardware, software and network systems.
This role will require UK wide travel to provide on-site technical support and maintenance and therefore you must have a valid UK drivers license and your own vehicle.
An IT Network Field Engineer with good working knowledge of routers, switches, Wi-Fi connectivity and Microsoft product suite is required to join a rapidly growing civil engineering firm.
The role with initially be on the field supporting their 20 sites around Hertfordshire and North London roughly 2-3 times a week.