Job Location: IT Field Engineer travelling to various client locations.
Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as anIT Field Engineer.
Driving License: A full UK driving license is required.
Posted by Rise Technical Recruitment Limited • £45K/yr to £50K/yr
Fantastic opportunity for a professional with a solid IT Infrastructure and Business Systems background to join a well-established company, offering personal development, a bonus, and life assurance benefits.
£45,000 - £50,000 Bonus Training Life Assurance
This company is a reputable manufacturer of specialist equipment, distributed worldwide.
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.