A highly successful IT and telecommunications services company is looking for a IT Helpdesk Engineer to join their team, to carry out a variety of technical and coordination tasks to meet customer requirements.
TYPE: Contract (1year until Aug 2025), possibility to extend
This role is suitable for someone who can complete all the tasks in a professional and timely manner to ensure a very high level of customer experience.
Concept Resourcing are currently recruiting for engineers across the UK to support a leading technology organisation completing swap out and installations of new PC's within a leading supermarket chain's depots
Engineers will be required to start mid - end of September, with training 1 week prior until the end of December (as per schedule)
Travel across the UK will be required, engineers must be happy to stay away from home
This profitable and growing organisation require an experienced IT Support Engineer, to join them their established team providing remote, email and in-person technical support to hundreds of users.
You will have excellent communication skills and the ability to learn new technologies quickly.
£26,000 - £30,000 bonuses, 35-hour work week and great benefits
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.