We are looking for a proactive individual to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure.
Turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office.
As a 2nd Line Support Consultant, you will provide technical support to our school users remotely.
Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets.
Provide general 1st / 2nd / 3rd line IT support to users on-site.
Site Co-ordinator with responsibility for the IT resources and management of staff at locations responsible for, with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team availability.
General
Reporting to the IT Operations Manager this technical role has specific focus on the College's site based IT systems responding to IT issues along with ensuring the viability of desktop systems and local applications.
Posted by K3 Capital Group Ltd • £24K/yr to £27K/yr
The role
The ideal candidate will be responsible for the day to day office administration of the IT Service which will include managing and tracking IT assets, processing purchase orders and invoices, stock control and ensuring the smooth administration of IT services.
We are seeking a detail-oriented and proactive IT Service Administrator to join our team.
This role requires excellent organizational skills, the ability to handle multiple tasks efficiently and an attention to detail.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.