Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
The ideal candidate will have a strong understanding of technology and excellent customer service skills.
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
Posted by Hays Specialist Recruitment Limited • £450/day to £465/day
Your new role
We are seeking a Network Engineer (Fully Remote) with a proven record in successfully delivering a range of support functions to clients, including experience in: systems monitoring; troubleshooting; and diagnostics.
The role will involve liaising with both internal and external stakeholders to fully deliver operational systems and ensuring 2nd / 3rd line technical support is provided as required.
An immediate requirement has become available for a 1st, 2nd line support engineer to join my client on an initial 6 month contract, on an hybrid working basis in Solihull.
This role will be 3 days onsite in Solihull so local candidates will be preferred.
Posted by Hays Specialist Recruitment Limited • £150/day to £180/day
ICT Field Services Engineer - Inside IR35
We are seeking a ICT Field Services Engineer Line to join an exciting client's team on a temporary basis.
You will have a background of working within a busy environment, and experience in troubleshooting complex technical issues at in-depth levels and Cisco experience.
You will provide 1st , 2nd and 3rd line support services to our people as well maintain and improve infrastructure.