This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
You will play a critical role in delivering tailored IT solutions that meet customer needs, whilst leveraging Microsoft 365 and associated technologies to enhance business operations.
This role also includes handling 3rd line escalations helpdesk and contributing to solution design for both their pre-sale and continual improvement processes.
Amour Recruitment is working exclusively for a fantastic company based in Waterlooville who is seeking an experienced Project Engineer.
Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.
The Role
As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team.
You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements.
Reporting to and taking direction from the Managing Director, the role of the Group People Manager is to manage the People function (currently two people advisors and one people coordinator), focusing on partnering with the business and overseeing all aspects of the employee lifecycle.
Lead diverse people initiatives and make a significant impact within an established and respected company.
Utilise your skills and experience to drive meaningful change as our Group People Manager.
Coordinating the H&S workload and providing an escalation point to the team for issue resolution.
Reporting to and taking day to day direction from The Group Programme and Health & Safety Manager.
Leading by example, you will promote a positive and motivating team environment, overseeing H&S processes and procedures, training and auditing for the West Group of Companies.
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
Posted by Workshop Recruitment • £25K/yr to £28K/yr
Our client, a specialist in bespoke products, has an exciting opportunity for a Project Support Administrator to join the existing team.
You will be required to support with the movement of customer equipment when in office so must be physically fit and to move boxes in a safe manner
Working within the Project Delivery Team, you will support the Project Managers team in managing administrative tasks related to field projects, tracking projects and working with customer's support.
Posted by Workshop Recruitment • £38K/yr to £45K/yr
Our client is looking to recruit a Senior Development Technician to join their team.
As Senior Development Technician you will assist with the drive to world class manufacturing within the pharmaceutical industry, always identifying ways to ensure continuous improvement.
You'll join a dynamic team of engineers, with an employer who want to make a difference.