Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Are you a skilled IT support professional looking for an opportunity to focus on infrastructure support?
We are seeking a proactive IT Infrastructure Support Engineer to join our client's team of Engineers.
In this role, you will provide hands-on technical support, helping to maintain and improve the IT infrastructure for both internal users and customers.
We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
This position is officially know within the organisation as an IT Support Officer.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.