Posted by SDL Solutions Limited • £25K/yr to £28K/yr
Support, Helpdesk and Maintenance
Provide 1st and 2nd line support to the business via our internal helpdesk to resolve problems in person and remotely and escalate as required, whilst working with third-party support companies.
General
This role is key to the implementation and maintenance of the company's computing needs as well as ensuring that facilities are safe and well-functioning.
SDL Solutions Limited is seeking a 1st / 2nd Line Support Technician to join a consultancy company based in Ely, Cambridge.
In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
We are currently recruiting for an Administrator on behalf of our client based in Ely, this role is a Temporary position lasting until Christmas to help support them in a busy period for the business!
Temporary, ASAP START!
What does the role involve
Collate installation data and use our software to create installation schedules, based on expected time required in store and travel.
They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their customers, many of whom have extra needs.
If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business.
Are you looking for a Customer Service role that truly makes a difference to people's lives?
Are you looking to increase your Conveyancing experience?
Are you a Law Graduate looking to gain experience?
I am excited to be working with a modern forward-thinking firm, that have built and maintained a strong, respected reputation throughout Cambridgeshire.