You will play a crucial role in providing IT support to users.
General
I am currently recruiting for an IT Service Desk Technician who is looking to join a dynamic and growing company with offices here in Edinburgh and around the UK.
Our client is an Independent UK law firm with expertise in areas such as transport, energy, food and farming, real estate and infrastructure.
Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
Respond to incoming service desk calls, emails, and tickets in a timely and professional manner.
General
As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.
This straddles academic library provision alongside a range of technical services and systems such as IT and AV services, systems and support for learning and teaching, research and enterprise, operational effectiveness.
The Global Information Services directorate provides a range of services to support, promote and supply information, information skills and infrastructure to support a modern research-intensive university in a global setting.
Employer description
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry.
This straddles academic library provision alongside a range of technical services and systems such as IT and AV services, systems and support for learning and teaching, research and enterprise, operational effectiveness.
The Global Information Services directorate provides a range of services to support, promote and supply information, information skills and infrastructure to support a modern research-intensive university in a global setting.
Employer description
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry.
Loriens Edinburgh based Public sector client is looking for a experienced IT Support Technician to join their team on an initial short term contract, working fully remotely.
IT SUPPORT TECHNICIAN - 13 WEEK TEMP POSITION - INSIDE IR35
Service Desk Operations
Deliver on-site 1st and 2nd line technical support with occasional travel to regional gardens required.