We're looking for a Service Desk Team Lead / IT support Manager to join a pioneering organisation, as they embark on an exciting new chapter, supporting a growing service desk in Birmingham!
As the Service Desk Team Lead, you will manage a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
We now have an opportunity for an experienced IT Support Engineer to join the team in our Birmingham Office.
EP Group is an award winning, global packaging manufacturer with production facilities across Europe and South East Asia.
Our global headquarters in Birmingham is home to our dedicated paper manufacturing division providing a wide range of food packaging products for the likes of McDonalds, Amazon, Marks & Spencer and Greggs.
Posted by Hays Specialist Recruitment Limited • £57K/yr to £62K/yr
This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture.
The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
Join a dynamic team of professionals dedicated to driving innovation for Client Care Technology (CCT) which is a sub-division of Corporate Technology where we build and support applications for Payments Investigation domain.