As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
As an IT Systems Analyst you will be working as part of a team reporting into the IT Manager, supporting, maintaining, and developing the current core network and infrastructure across the business.
Our prestigious client is a UK owned and managed business with 80 years of product history.
They produce goods principally for the UK Retail markets.
Due to expansion across the team, and the development of a new security capability, we are recruiting for an experience Business Analyst with experience in IT Security.
The ideal candidate will possess a strong background in Information Technology, Cyber and Information Security.
Would you like to join a global business who are literally building for the future?
Adria Solutions Ltd is seeking an experienced Business Analyst to join one of our market-leading clients near Manchester.
As a Business Analyst, you will work with the business to find optimal technical solutions and analyse and model existing processes and technical implementations to feed into the platform migration plan.
You will also work with the clients to maintain the roadmap and sprint backlogs, create user stories with appropriate technical detail and acceptance criteria and facilitate workshops to gather and analyse requirements.
Out prestigious client based in Slough are looking for a IT Business Analyst who will provide support to define and deliver IT and business processes across the organisation aligned as necessary to project requirements.
Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements
Are you an experienced IT Support Analyst seeking a new challenge?
Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1st/2nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes.
As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs.
Our client has an exciting opportunity available for an experienced IT Services Analyst, to provide 1st and 2nd line support onsite and remotely for their hospices, offices and shops.
This is a varied, interesting role that will require a solid technical skillset, combined with excellent customer service skills.
Our client believes in the convergence of business and IT, moving towards a unified set of objectives.
Our client is positioned across multiple business domains, empowering them to bring together people, processes, and technology to deliver exceptional results.
Their IT Business Alignment team is pivotal in this convergence, influencing every IT-related investment, activity, service, or project to optimise business value.