As an IT Systems Analyst you will be working as part of a team reporting into the IT Manager, supporting, maintaining, and developing the current core network and infrastructure across the business.
Our prestigious client is a UK owned and managed business with 80 years of product history. They produce goods principally for the UK Retail markets. This multimillion-pound business continues to grow and has built up an enviable reputation for delivering a high-quality service to a broad spectrum of customers.
As an IT Systems Analyst, your main duties will be:
- Provide detailed monthly performance reports on the infrastructure, servers, and backup of key systems
- Provide and implement solutions, where key IT infrastructure is aging or no longer suitable for purpose
- Developing new business processes and creating the required documentation
- Working with a variety of key stake holders within the business and external
- suppliers to scope, manage, schedule, and report the status of new IT projects and assist with other key infrastructure projects within the business when required
- Providing follow up assistance within the business, predominately servicing the manufacturing sites in Redditch and sister sites
- Windows Hyper-V, Windows SQL Server and Microsoft 365 Administration and Monitoring
- Network level assistance, WAN & LAN connectivity, routers, firewalls & security
- Responding accordingly to service tickets
- Liaising with third party suppliers
- Point of contact for escalated support issues
- Documentation of maintenance for all computer systems and network infrastructure
Key IT Systems Analyst attributes and experience required:
- You will have previous experience of Windows Hyper-V, Windows SQL Server and Microsoft 365 Administration and Monitoring
- Network level assistance, WAN & LAN connectivity, routers, firewalls & security
- Previous scheduling and reporting skills are also essential
- You must be able to work from your own initiative and be able to self-manage
Excellent salary and benefits package :
- 23 days annual leave raising to 25 after 2 years, plus statutory bank holidays
- Quarterly attendance bonus
- Free products
- Eye Care Scheme
- In-house schemes and incentives
- Work based pension scheme
- Free onsite parking
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