In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
We are looking for people who are skilled in the requirements capture, analysis, development, management, and maintenance of a predominantly Wintel client desktop service.
We are developing our Application Packaging team on and have a new opportunity for an experienced and multi-skilled Application Packaging Team Lead to work within a team providing Application Packaging, Image Management and Deployment.
If you are mission focused and looking for an opportunity to make an impact and drive the success of one of our key accounts, read on.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
Key Responsibilities
Incident Response:.
General
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.
As a Junior IT Engineer based in Bristol, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
The IT Support Technician will work as part of a team delivering high quality in and out of hours call handling service.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.