Our client, a well established and rapidly expanding employee benefits consultancy, is currently looking to recruit an Employee Benefits Operations Support to join their growing operational team.
You will be responsible for supporting the Head of Operations and broader operations team with change, delivery and ongoing maintenance projects within their growing employee benefits division.
You will support with the production of consistent documentation such as process flow diagrams, training manuals, template letters etc.
The outcomes of our work will have significant impacts on our people, processes and technology.
The Operations Improvement programme was set up in 2023 and undertook a comprehensive discovery period to understand how our operational functions need to evolve to be futureproof.
We have an exciting opportunity to join a dynamic programme that will have wide-ranging impacts on how the gambling industry is regulated for years to come.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
This is a fantastic opportunity for a Business Operations Lead to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.
Candidates must be able to work in the UK without restrictions
Posted by ALIGNMENT SEARCH AND SELECTION LIMITED • £28K/yr to £35K/yr
Role Overview
As the Operations Manager, you will be responsible for overseeing the day-to-day operations of their security services across the Midlands region.
About Us
With a reputation for excellence and a commitment to delivering top-tier security services, they are expanding their operations and seeking a dynamic Operations Manager to join their team.
Our client is a leading security company specializing in manned guarding solutions for various sectors, including Events, Retail, and Corporate.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
As Desktop Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.