The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
Network IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract.
You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests.
The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices.
EMEA Field Sales Operations Analyst, you will leverage your expertise in BI and Data Science to analyse sales data, drive operational efficiency, and provide actionable insights to support strategic decision-making.
Tech Ops Analyst II have the foundational knowledge to deliver and support to contribute to Operational process & services in their area / domain with general guidance.
They work to support other Analysts & demonstrate situational leadership and engineering mindset.
They exhibit written & verbal interpersonal skills to interact with global business partners & customers.
Posted by Executive Facilities • £50K/yr to £60K/yr
General
Our client a global organisation specialising in financial software is now seeking a talented Sales Operations Data Analyst for a 6 month contract with possible extension.
Duties
Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes.
You will develop and implement Customer Success dashboards that will analyze and report on revenue-generating activities.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.