Posted by Wanstor Network Services • £32K/yr to £38K/yr
You'll proactively monitor for potential issues and quickly address faults before they impact service.
As a member of our NOC team, you'll play a crucial role in ensuring the seamless operation of both our internal and external client's IT infrastructures.
In this role, your exceptional troubleshooting skills, strategic planning, and customer-centric approach will be instrumental in minimising resolution times, delivering projects on schedule, and forging strong relationships with senior stakeholders.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £32K/yr
Benefits
A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year.
working with a friendly bunch of people who are passionate about IT but also providing a fantastic service!
Posted by Randstad Technologies • £35K/yr to £40K/yr
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent