IT Manager

**IMMEDIATELY AVAILABLE** IT Manager *Advertised by OA West End

JOB TITLE: IT Manager/ Systems Administrator

COMPANY: Hospitality

CONTRACT: Permanent

LOCATION: Marylebone

SALARY: up to £40,000

Our client, a leading name in the hospitality industry, is seeking a skilled and dedicated IT Manager to join their dynamic team. As the IT Manager, you will be responsible for the management, maintenance, and optimisation of their IT systems and infrastructure. This role plays a crucial role in ensuring the smooth operation of technology systems across multiple restaurant locations and the central office, supporting staff in delivering exceptional service to customers.

Key Responsibilities:

1. IT Systems Management:

• Manage and maintain the Microsoft 365 suite, ensuring efficient user management across the organisation.
• Oversee the functionality and performance of IT systems, diagnosing and resolving any issues that arise.
• Implement routine system enhancements based on organisational needs.

1. Network and Hardware Support:

• Provide broad IT support, including network setup, hardware troubleshooting, and software maintenance for both the office and restaurant locations.
• Ensure compatibility between systems and manage hardware updates and patch management activities.

1. Inventory Management:

• Oversee and manage the IT inventory, ensuring all equipment is accounted for and in working order.

1. AI Tools and Automation:

• Implement and manage new AI tools and automation processes to improve efficiency and productivity across the organisation.

1. Security and Access Control:

• Maintain and enhance security measures, ensuring systems are protected against intrusions and viruses.
• Oversee user permissions, ensuring secure access to IT services and applications.

1. User Education and Training:

• Provide training and support to staff on new software installations and IT system changes.
• Conduct workshops and training sessions to improve technology usage across the organisation.

1. Backup and Recovery:

• Administer data backup and disaster recovery strategies, ensuring swift resolution of system failures and data loss incidents.

1. Documentation and Compliance:

• Maintain comprehensive documentation of IT systems usage, end-user demands, and recurring issues.
• Ensure compliance with internal and external regulations.

Qualifications:

• Proven experience as a Systems Administrator or IT Manager.
• Proficiency in Microsoft 365 suite.
• Broad knowledge of IT, networks, and hardware/software troubleshooting.
• Experience with AI tools and automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

Preferred Certifications:

- Microsoft Certified: Azure Administrator.

• CompTIA Network+.

Benefits and Compensation:

• Competitive salary, health insurance, paid time off.
• Employee discounts at various restaurant locations.
• Opportunities for professional development and career growth.

Challenges and Opportunities:

This role offers the unique opportunity to manage IT systems in a dynamic and fast-paced restaurant environment. The successful candidate will have the chance to implement cutting-edge technology solutions to enhance operational efficiency and customer satisfaction. Apply now to join our client's team as an IT Manager.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.