Posted by Wanstor Network Services • £32K/yr to £38K/yr
You'll proactively monitor for potential issues and quickly address faults before they impact service.
As a member of our NOC team, you'll play a crucial role in ensuring the seamless operation of both our internal and external client's IT infrastructures.
In this role, your exceptional troubleshooting skills, strategic planning, and customer-centric approach will be instrumental in minimising resolution times, delivering projects on schedule, and forging strong relationships with senior stakeholders.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £32K/yr
Benefits
A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year.
working with a friendly bunch of people who are passionate about IT but also providing a fantastic service!
Posted by Firway Consulting Ltd • £33K/yr to £37K/yr
O ffice Based 5 Days Monday - Friday
Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service.
My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc.
Posted by Randstad Technologies • £35K/yr to £40K/yr
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
As part of the Information Security team, a focus will be on the implementation, running, monitoring and reporting on effective security and other IT controls and processes.
We are looking for an IT Compliance Analyst to support the IT Compliance Manager and assist with the implementation and running of a best practice IT General Control Framework.
This will deliver continual improvements in support of Audit and Risk management.
The post holder will: Responsibilities: Monitor delivery engagement activity, measuring performance against defined KPIs set out in the Delivery Engagement Strategy.
As the Monitoring and Reporting Manager, the post holder will be responsible for analysing the effectiveness of Delivery Engagement activity from a performance and risk management perspective and will report into the Delivery Engagement Strategy Lead.
Responsibilities
Thoroughly analyse the effectiveness of Delivery Engagement from available data and draw intelligent insight and targeted recommendations for improvement.