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Our client is currently in a period of growth and due to obtaining further contracts are seeking Customer Service Advisors to join their team. This is a full-time role and is based in Knowsley offering the right candidate a temporary to permanent opportunity. Position: Customer Service Advisor Location: Knowsley Hours: 40 hours - 30 mins paid lunch, candidates must be available to work: 8am-4pm / 9am-5pm / 10am-6pm, with some Saturday working Salary: £11.75 per hour Contract: Temporary to permanent opportunity About the role: Inbound calls relating to the products and services on offer Scheduling appointments using booking system based on availability and areas Liaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etc Basic Administration duties including sending email/letter confirmation to customers following booking of appointments Skills and Requirements: Telephone call handling essential Basic office administration MS Office Word, Excel, Outlook essential Excellent communication skills and capable of explaining technical service over the phone to all types of people Working on own initiative Why you should work for HRGO: Temp to perm opportunity Modern offices Temp of the month awards Accessible via public transport Onsite free parking To apply please register on this link: https://my-account and call the team on !