Our client is currently in a period of growth and due to obtaining further contracts are seeking Customer Service Advisors to join their team. This is a full-time role and is based in Knowsley offering the right candidate a temporary to permanent opportunity.
Position: Customer Service Advisor
Location: Knowsley
Hours: 40 hours - 30 mins paid lunch, candidates must be available to work: 8am-4pm / 9am-5pm / 10am-6pm, with some Saturday working
Salary: £11.75 per hour
Contract: Temporary to permanent opportunity
About the role:
- Inbound calls relating to the products and services on offer
- Scheduling appointments using booking system based on availability and areas
- Liaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etc
- Basic Administration duties including sending email/letter confirmation to customers following booking of appointments
Skills and Requirements:
- Telephone call handling essential
- Basic office administration
- MS Office Word, Excel, Outlook essential
- Excellent communication skills and capable of explaining technical service over the phone to all types of people
- Working on own initiative
Why you should work for HRGO:
- Temp to perm opportunity
- Modern offices
- Temp of the month awards
- Accessible via public transport
- Onsite free parking
To apply please register on this link: https://my-account and call the team on !