Advising on a wide spectrum of housing options to help prevent or relieve (find alternative accommodation) homelessness or improve customers' housing circumstances by making sound judgements on the most suitable and sustainable option available.
We are seeking an experienced and enthusiastic Housing Advisor to join our team in Cambridge on a full-time temporary ongoing basis, with an initial contract period of 3 months.
The Assistant Housing Officer will be responsible for ensuring that cost effective, and value for money services are delivered on local Housing estates, as well as improving the service provision to the customers.
This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
To advise on all matters relating to landlord and tenant disputes and to negotiate with landlords to prevent homelessness and provide practical assistance to help customers remain in their accommodation or move to alternative accommodation thereby preventing homelessness.
To conduct housing advice interviews with local private sector residents focussing on preventing homelessness and giving good quality advice on the potential avenues to resolve problems and on housing choices available so that customers can make informed decisions about their options.
To provide good quality advice, information and assistance through face to face interviews, home visits, by telephone and LBTH JD and PS Template May 2021 by correspondence within a casework based customer care framework, ensuring all deadlines are met and appropriate referrals are made to other agencies to properly progress the case.
Adecco are supporting a London Borough Council team in a service role as a Housing Advisor
Contract Details: Temporary, 3 months with potential to extend
About the team
Our client is a reputable Borough with strong links with community, upholding resident safety, dedicated to providing comprehensive advice and guidance to tenants, leaseholders, and residents in the private sector.
Job Description: In this role, you will be responsible for delivering high-quality plumbing services to our social housing tenants, ensuring their homes are safe, functional, and comfortable.
This is a rewarding opportunity to work in a dynamic environment and contribute to the well-being of the community.