Based at the Orchard Housing Office with regular resident and estate visits.
36 hours per week to start asap.
Key responsibilities include
Address and resolve any non-access issues relating to all domestic works compliance including damp and mould, EICR, Gas, Fire Doors and HHSRS inspections.
To ensure occupants of temporary accommodation receive appropriate advice on their housing options and support in their efforts to obtain permanent accommodation, referring vulnerable applicants for appropriate support so they can successfully sustain their accommodation.
To ensure that licensees in temporary accommodation abide by the conditions of licence paying particular attention to rental payments, ensuring tenant-like conduct and occupation, taking enforcement action in accordance with procedures and referring complex cases to other specialist Teams as directed.
The role
To assume responsibility for a portfolio of temporary accommodation and its occupants; to ensure providers/ contractors adhere to terms and conditions of the contract and that all accommodation meets Health and Safety standards and Council requirements.
To provide an assessment service to customers presenting to the Council to ascertain what duties are owed to them by the authority and what alternative housing options are available to them.
To demonstrate comprehensive knowledge and understanding of Homelessness legislation and case law coupled with hands-on experience of preventing homelessness and making statutory decisions.
The role
To provide a comprehensive high quality homeless prevention, support and advice service to all households who are homeless or threatened with homelessness.
Neighbourhood Officer with experience of delivering front line customer facing services, working with vulnerable people and community groups and excellent problem-solving and customer service skills is required to join a housing association based in Staines upon Thames, Surrey.
We have a fantastic new job opportunity for a Neighbourhood Officerwith experience of delivering front line customer facing services, working with vulnerable people and community groups and excellent problem-solving skills.
Please note: Full UK driving licence and access to own vehicle for work use is essential