Job Description: Housing Officer Employer: Marks Consulting Partners Recruitment Agency Contract Type: Rolling Contract Location: South London Salary: £21-£25 per hour (Umbrella) Overview Marks Consulting Partners is seeking an experienced Housing Officer to work on a rolling contract for a reputable Housing Association. This is an excellent opportunity for a professional with a strong background in housing management or a similar role to contribute to a dynamic and community-focused organization. Key Responsibilities Tenancy Management: Handle tenancy-related queries, sign-ups, and terminations. Ensure compliance with tenancy agreements and address breaches effectively. Repairs and Maintenance: Coordinate and monitor property repairs and maintenance requests, ensuring timely resolution. Rent and Arrears: Assist in rent collection and manage arrears, providing advice and support to tenants where needed. Community Engagement: Build strong relationships with tenants and community stakeholders to foster a positive living environment. Anti-Social Behavior: Investigate and resolve complaints regarding anti-social behavior in accordance with the housing association's policies. Safeguarding: Identify and address safeguarding concerns, working with relevant agencies to support vulnerable individuals. Property Inspections: Conduct regular inspections to ensure properties are well-maintained and compliant with regulations. Record-Keeping: Maintain accurate and up-to-date records of interactions, inspections, and actions taken. Requirements Experience: Proven experience in a Housing Officer role or a related field (e.g., social housing, property management, or tenancy support). Knowledge: Strong understanding of housing law, tenancy agreements, and welfare benefits. Skills: Excellent communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Strong organizational and time-management capabilities. Proficiency in relevant IT systems and software. Attributes: Empathy, resilience, and a commitment to delivering exceptional service to tenants and communities.