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Position: Repairs Scheduler Location: Merton Salary: 26000 - 32000 The role: We are looking for a team player, who is organised, with strong communication skills to join this thriving team. Duties include- Arranging operatives to complete maintenance works Inputting and updating works orders into CRM system Listening and understanding issues raised by clients and tenants and actioning resolutions Communicating with tenants to update on work progress and complete customer satisfaction surveys Providing excellent customer service The ideal candidate - Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines. - Ability to show tact and discretion when dealing with sensitive and confidential information. - Excellent communication skills, telephone skills and interpersonal skills. - Ability to use IT - MS Packages and database systems - Excellent planning and organisational skills. Experience working in the construction / property services industry is desirable, particularly within administration, scheduling, complaint handling Please apply now, or contact Nicola Dickson for more information