Position: Repairs Scheduler
Location: Merton
Salary: 26000 - 32000
The role:
We are looking for a team player, who is organised, with strong communication skills to join this thriving team.
Duties include-
- Arranging operatives to complete maintenance works
- Inputting and updating works orders into CRM system
- Listening and understanding issues raised by clients and tenants and actioning resolutions
- Communicating with tenants to update on work progress and complete customer satisfaction surveys
- Providing excellent customer service
The ideal candidate
- Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines.
- Ability to show tact and discretion when dealing with sensitive and confidential
information.
- Excellent communication skills, telephone skills and interpersonal skills.
- Ability to use IT - MS Packages and database systems
- Excellent planning and organisational skills.
- Experience working in the construction / property services industry is desirable, particularly within administration, scheduling, complaint handling
Please apply now, or contact Nicola Dickson for more information