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Who we areInternational Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7.
We use emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance our operational effectiveness.
We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.The importance of your role.
Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good.
It's everything from the clear advice and care you offer them, to the wide ranges of services we provide.This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.
An exciting opportunity to work in a dynamic, fast growing beauty business No7 Beauty Company and to ensure its products and services are provided with safety and tolerance at their heart.
This is an exciting opportunity to work with major cosmetic brands throughout their lifecycle in a market leading Global Company.
As a Senior Safety Manager, you will use your expertise to lead and develop a team that assesses the safety of products during Innovation and New Product Development (NPD) and throughout their lifecycle.
Pace of change has never been faster, and the successful candidate will play a critical role in delivering a strategic change project within Pharmacy to support the Pharmacy margin growth agenda, which includes enhancing systems capability and functionality to improve Pharmacy commercial partnership's flexibility to work with suppliers.
Overview
An exciting opportunity has arisen for a Project Manager to join the Pharmacy Commercial Partnerships team, part of the Healthcare Business Unit.
Boots Opticians are looking for a Senior Finance Analyst Working Capital to join our Controllership team, reporting into the Finance Manager Working Capital, Margin & Franchise Partner Accounts.This is an exciting opportunity to work within a team that has broad reach across pivotal areas of finance, including debtors and creditors, franchise partner accounts, and cash.
This is a multi-faceted role which allows you to use and develop your technical accounting knowledge and analytical mind-set, as well as build relationships with key stakeholders.
You will have responsibility for accurately delivering month end processes, as well as management of cash allocation and analysis of our balance sheet.
Customer Excellence PartnerVacancy closing date: 3rd July 2024 Recruitment Partner: Emily Smith-Kenny This is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.