As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks:.
General
We are recruiting someone with proven 1st line Support / Helpdesk experience for our Sheffield based client.
On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office.
As a Senior Consultant with a market-leading Microsoft Gold Partner, you will be integral to our delivery process.
Leveraging your expertise, you will identify customer needs and match them with the best technical solutions to provide maximum benefit.
Your passion for both technology and business, combined with a dedication to continuous improvement, will enable you to maximise value for our clients and yourself.
We want YOU to come and join the team as we innovate.
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.
Our Customer Services team is on hand to help our customers with any query they have, we are on hand to proactively assist our customers face to face, telephone, and digital platforms.
Purpose of the RoleAs the Guest Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within The Trafford Centre.
Your daily routine will vary so the ability to adapt to an ever-changing environment with an emphasis on proactive engagement is a must.
Service Desk Team Lead - 3rd Line - IT - Support - Technician - Service Desk - Analyst - Windows - Servers - VMware - Hyper-V - Azure - Citrix - Networking - Routers - Switches - Firewalls - Exchange - 365 - Office 365 - Infrastructure Engineer - 3rd Line IT Support
I am looking for a motivated and experienced Service Desk Team Lead to join an established Managed Service Provider in Huddersfield.
Are you an Service Desk Team Lead looking for a new challenge?