IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background is required for a busy Helpdesk to work as either a 1st Line / 2nd Line Support Engineer or Senior Second Line Support Engineer (depending on your level of experience) for a well-established IT Company based in London.
(The offices are a few minutes' walk from Holborn Station).
Identify client requirements through telephone, Request Portal, and e-mail communications.
Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs.
Benefits
25 Days holidays Bank holidays, plus access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experiences, Car Leasing and Breakdown Cover.
A prestigious maintenance company who deals with high-end clients are seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.
The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively and managing a team of 3.
The modern open planned office is situated short distance from Waterloo East station.
Posted by Red King Resourcing • £30K/yr to £33K/yr
Job Summary
The Estates and Facilities Administrator will play a vital role in supporting the day-to-day operations of the estates and facilities management function.
About Us
We are seeking a proactive and organized Estates and Facilities Administrator to join our dynamic Estates and Facilities team.
We pride ourselves on maintaining safe, clean, and well-managed facilities that enable our teams to operate at their best.
The IT Support Analyst will report to the helpdesk team lead and will be a primary contact for 1st, 2nd and some 3rd line IT support services to residents, members and the trust staff.
A Not for Profit Organisation in Central London is seeking an IT Support Analyst on a permanent basis.
This role will be hybrid working, 2-3 days a week in the office.