�? Exciting Opportunity Alert! Join our client's team as a Helpdesk Co-ordinator in New Eltham! �?
Are you a master of multitasking? Do you thrive in a fast-paced environment? If so, we have the perfect role for you! Our client, a leading facilities management organisation, is seeking a Helpdesk Co-ordinator to provide exceptional support to their FM contracts. As a vital member of their team, you'll coordinate and manage planned and reactive maintenance, while also offering day-to-day operational support via telephone and email.
?? Key Responsibilities:
- Handle email inboxes, including the Helpdesk and individual accounts.
- Coordinate and deliver both planned and reactive maintenance for the Borough Councils.
- Liaise with sub-contractors and suppliers, issuing purchase orders when required.
- Schedule and oversee reactive and planned preventative maintenance.
- Respond to facilities queries and complaints.
- Allocate tasks to direct employed engineers or sub-contractors to ensure timely completion.
- Maintain accurate reports/notes/updates on the Client's system.
�? Requirements:
- Punctuality (working hours as per your individual contract).
- Ability to thrive in a fast-paced environment.
- Dedication to delivering exceptional customer service.
- Self-motivated with excellent attention to detail.
- Strong team player, capable of covering breaks, annual leave, and sickness.
- Proficient in MS Office (Word, Outlook, Excel) and MS Teams.
- Excellent communication skills.
- Positive attitude and a passion for the role.
?? Job Type: Full-time, Permanent
?? Salary: £25,000.00-£28,000.00 per year
�? Benefits:
- Company pension
- Free flu jabs
- On-site parking
- Free parking
- Paid volunteer time
If you're ready to take the next step in your career, apply now! Don't miss out on this incredible opportunity to join their dynamic team. Simply click the "Apply" button below and let's embark on this exciting journey together! ??
Please note: Only shortlisted candidates will be contacted. Thank you for your understanding.
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