I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis.
This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate.
Tech Stack
Office365suite including Exchange Teams and SharePoint.
As Business Administrator, you will work with colleagues and clients to provide the business performance insights through use of data analysis, visualisations and reporting.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
As Business Administrator, you will work with colleagues and clients to provide the business performance insights through use of data analysis, visualisations and reporting.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
Develop people strategies/plans that help drive business performance.
General
Take the lead to deal with critical issues and problems as they arise for client projects and retained solutions that include: Absence management, Disciplinary & Grievances, Settlements & Exits, Dispute resolution, Mediation, Mergers & Acquisitions, Crisis Management, Employment Law, HR advice, Health & Safety, Strategy & Planning, Management, and Employee relations.
HR Business Partners fulfill a client-facing role, involving playing an integral part in the employee relations area of an organisation, working at a strategic and an operational level, and driving business initiatives.
Support duties include desktop, laptop and tablet platforms, application software (including MS Office, Autodesk), mobile... phones, photocopiers (Ricoh and Konica) and Plotters (HP).
As IT Support Engineer, you will provide support across our remote sites (primarily Kent, Outer London and M11 corridor, however this is subject to expansion following contract wins) and providing cover in the office when not out on sites.
This role will be primarily based in the field travelling between sites during the week to provide a consistent level of support and training.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.