Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Posted by Clearline Recruitment Ltd • £30K/yr to £35K/yr
With a fast-paced and dynamic work environment, their team is driven by curiosity, always looking for new ways to challenge the norm and grow together.
Our client is a bold and innovative company that stands out in their industry with a culture defined by creativity, collaboration, and a passion for pushing boundaries.
They are committed to delivering cutting-edge solutions that make a real impact, putting their customers at the centre of everything they do.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
To work within consistent business support and administration processes and.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
The focus of this role is to provide excellent HR administrative support for the business, covering all employee lifecycle processes, and providing additional guidance on all HR policies.The HR Administration team are responsible for a general employee relations, employee lifecycle processes for c2,000 employees.
This is an exciting opportunity to join our HR team.
Their main accountabilities include: Employee record and contract amendments