Are you an experienced 3rd Line, Technical Support Engineer who just might be looking for more variety, yet retain a wonderful work / life balance?
Perhaps you have around 10 years of industry experience and you are still passionate about what you do...and you have at least 5 years working for a Managed Service Provider?
Would you enjoy working in a positive, and collaborative environment, in a company where your skills are rewarded and where the management team value your professional development as highly as you do?
Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching.
We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast.
3-5 years hands-on experience troubleshooting user and customer issues in Cloud based and Windows Desktop and Server environments.
Completing daily tasks such as setting up user accounts, MFA, email accounts, security groups, and helping users gain access to their systems and data remotely.
Ability to build laptops, desktops from scratch and to rebuild, transferring data securely between devices where required.