An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.
Ideas People Trust; We're BDO.
We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
At IT Answers, we offer our team the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Employer description
We are a fast-growing cloud infrastructure provider, specialising in cloud infrastructure, connectivity and telephony solutions.
We work with businesses throughout the US, UK, India and Australia to help improve their internal system, business continuity, security and save costs.
An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.
Ideas People Trust; We're BDO.
We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them.
Manage personal and team workload and setting priorities for support issues.
General
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support.
SDL Solutions Limited are currently recruiting a 2nd Line Support Engineer to join a growing team in the Liverpool office.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager, processing invoices and petty cash payments and any other admin duties within the team.
IT skills and operational skills in the use of Liquid Logic.
Excellent communication and interpersonal skills are essential.