We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
General
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
As a Junior Service Desk Controller, you will help with the day-to-day admin for the team and assist with the logistics of the engineers so that operations run smoothly, monitoring service levels, and making sure the client base is happy.
What we do
We are a leading specialist in telecare solutions and warden call systems, with over 450 sites supported Nationwide.
Our client base includes local authorities, Councils and Housing associations also the public sector.
You will lead and manage a small Helpdesk team and report to Line manager, carrying out a variety of technical and co-ordination tasks to meet customer requirements as the team leader and engineer at Helpdesk.
A highly successful IT and telecommunications services company based in central London seek a Helpdesk Team Leader.
Ideal candidate for this role should have wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software.