We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
As a Regional Administrator, you will work closely with all Contract Teams and contractors to ensure all support functions are delivered in a timely and accurate way.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
Posted by Personnel Selection • £25K/yr to £27K/yr
We are an award winning and growing financial services organisation and due to continued business growth, an opportunity has arisen to work as an Administrator providing administration and customer service support to the Completions Underwriting Team to ensure mortgage applications are processed in a timely and accurate manner.
If you have any mortgage, banking, financial services, property, estate agency or lettings experience that would be beneficial but we are also happy to consider candidates currently working in a more general office based customer service or administration role who would be interested in a role within financial services.
We operate within the buy to let Mortgage sector and this role is a varied position that would suit candidates with both excellent administration and customer support skills.