The role of the EUC analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers.
My client are seeking an IT Helpdesk Analyst (1st Line & some 2nd Line) to join them on a contract basis
You should have previously worked in a similar role and have a broad experience in IT Support covering troubleshooting of Windows / Office 365 / Teams / Active Directory / MS Exchange etc
Excellent customer service and communication skills are essential
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Posted by Proactive Appointments • £220/day to £230/day
2nd Line Support Analyst - 5 days in the office
We are working with a fantastic client of ours who are looking for an experienced 2nd Line Support Analyst to join them on an initial 6 month contract.
Posted by IQ Talent Solutions • £300/day to £450/day
Interquest have a need for an experienced 2nd line help desk analyst that holds current DV clearance and has worked supporting central government clients.
Good working knowledge of Microsoft O/S and applications, including but not limited to Windows Server, Exchange, SQL, Windows 10, Office365 plus general networking technologies.
Excellent written and verbal communication with exemplary customer facing skills.