This a great opportunity for an Administrator to join WTW, one of the leading Third-Party Administrators.
In this role, you will take ownership of accurately processing client interface files within tight deadlines.
The Interface Team is responsible for ensuring that all HR and contribution interface files are reviewed and processed within agreed SLAs, meeting the required standards to update member records with relevant data.
Very successful and friendly local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment.
You will be providing customer service and general administration and should have excellent verbal and written communication skills.
You should be proficient in the use of computers and it is important you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner.
As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating and maintaining customer records and databases, and handling complaints and queries in a professional and timely manner.
Reed is seeking a Customer Service Administrator to join our client, in the Dorking area
In addition to a competitive salary of £21,000 - £25,000 per annum (depending on experience), we offer a friendly and supportive working environment, training and development opportunities, a company pension scheme, 25 days holiday plus bank holidays, and free parking on site.