This a great opportunity for an Administrator to join WTW, one of the leading Third-Party Administrators. The Interface Team is responsible for ensuring that all HR and contribution interface files are reviewed and processed within agreed SLAs, meeting the required standards to update member records with relevant data.
In this role, you will take ownership of accurately processing client interface files within tight deadlines. This will involve reviewing data on the files and collaborating with client HR and Payroll Teams to resolve any arising queries.
We provide full training, including a new starter induction and ongoing training opportunities. As an industry leader, we offer a competitive salary and an excellent benefits package, including a generous company pension scheme, life insurance, medical insurance, eye care vouchers, and flexible benefits such as critical illness cover and dental cover, among other options.
This role is hybrid, requiring 2-3 days of office visits at the Redhill office.
The Role
- Able to work to tight deadlines and communicate progress.
- Process daily, weekly, and monthly interface files.
- Assist administration teams with basic office administration tasks.
- Review interface files when completed to advise client of any issues with the data supplied and contributions received.
- Review data errors on client files and make corrections as necessary.
- Set up new joiner records and input member elected fund choices.
- Manually input member data onto interface files
- Prepare and send out joiner packs
The Requirement
- Good knowledge of Microsoft packages and good IT skills.
- Excellent verbal and written communication skills.
- Numerical and accurate.
- Attention to detail is essential.
- An interest in dealing with data & problem solving.
- Good keyboard and data entry skills.
- Demonstrate an organised approach and an ability to deal with priorities to meet deadlines.
- Enthusiastic approach to getting things done.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Equal Opportunity Employer