You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff.
Our client is seeking an experienced IT Service Desk Analyst to join their growing team.
This role offers a competitive salary of £28K The successful candidate will have the opportunity to work within a supportive environment to develop their skill set.
Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator.
This is an exciting role where you can make a real impact.
Are you looking for a new role with an immediate start and great long term prospects?
Were looking for an Administrator to work for a well-respected logistics company based in Appleton, Warrington.
Youll be working Monday to Friday from the hours of 8:30am to 5:30pm with a salary of GBP25,000, youll get free car parking with free food from the onsite restaurant and a 28-day holiday package!
We are recruiting for an administrator who enjoys a varied work load (if you have experience in the service industry this would be an advantage but not essential) This role will be working in a team focussing on coordination of administration duties focussed on job completions and billing to effectively control and monitor service delivery within all divisions.
The ideal candidate will be
Hardworking, professional, very thorough even when working under pressure.
You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role.