The Helpdesk/IT Support Engineer will report to the IT Manager & Network Manager.
Our client requires a Helpdesk/IT support Engineer with 2/3-year prior experience to join a 6 strong IT team based at their Bradford head office, looking after a variety of IT Hardware, Software and a user base of 200 at multiple sites based around the UK.
The engineer is tasked with providing optimal value to our business by providing IT support at the first and second line for their head office & sites around the UK.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district.
We are recruiting a Helpdesk Operator to join the team.
This role is a Helpdesk position and will be predominantly answering calls from sites, triaging logged jobs and assigning to the correct contractors and PO raising.
The successful candidate will be responsible for Responsible for providing first class IT helpdesk support to our customers, as well as assisting and leading a variety of internal and client projects.
An established client of ours in the Technology sector are looking for a IT Team Leader to join their internal IT department, on a permanent basis.
This is an office based role in their Leeds office.