CCP are delighted to be supporting an expanding independent organisation with the appointment of a Real Time Analyst on a full-time basis.
You will play a crucial role as part the Resourcing Planning team, monitoring service levels and site performance within the omni channel contact centre.
You will be responsible for maximising performance and efficiency, demonstrating initiative and strong decision-making skills.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.
IT skills and operational skills in the use of Liquid Logic.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
Excellent communication and interpersonal skills are essential.