Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Bench IT require an experienced Service Desk Analysts/1st & 2nd Line Support Engineers to join a large organisation starting ASAP working onsite full time in Birmingham which is mandatory.
Please note that this is working full time onsite in Birmingham
Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
Are you committed to continuous process improvement
If so, we are searching for a data-driven, customer-focused, problem-solver to join our client's Software Data Support team as a Senior SQL Data Analyst.
Are you passionate about Data
Do you enjoy problem solving whilst providing exceptional customer service?
General
Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to Birmingham.
As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
We are looking for an experienced Application Support Analyst to join a dynamic Global IT Business Systems Team.
You will be responsible for managing and enhancing these key systems, ensuring they meet the needs of the business while driving improvements to the user experience and system performance.
This home-based role offers the flexibility to work from anywhere in the UK, supporting critical business applications across areas such as Project Management, Finance (primarily Deltek VantagePoint), HR, Learning & Development, and Health & Safety.