Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
Join our expanding support team as a Service Desk Technician and embark on an exciting career journey!
Employer description
LaneSystems Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered.
Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure.
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
We have a fantastic opportunity to join our growing business as a Device Analyst!
Are you a tech-savvy problem solver with a passion for providing exceptional on-site and remote IT support?
With a diverse client portfolio spanning industries such as engineering, construction, accountancy, and auto mechanical engineering, you will have the opportunity to deliver outstanding IT support directly at client locations and remotely.
Join our dynamic team as an IT Field Technician, where you will be a vital part of our successful support team.
Provide a courteous efficient telephony service within the trust.
Working at Duham and covering Darlingon as and when required you will be working a variety of shifts 11am to 7pm or 2pm tp 10pm as well as some evening shifts.
To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquires are made.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
2nd Line Technical Support £25,000 Newcastle On-site
We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.
At CEF we have a bold ambition for growth.
General
Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution.