A well established and successful organisation who offer construction services across the UK are seeking an experienced Help Desk Administrator to join their friendly and dynamic team.
The ideal candidate will come from a Facilities Management, Commercial or Gas background.
Based just outside Liverpool Centre is lovely modern offices with free parking on site.
As an Administrator, you will be responsible for performing various administrative tasks, such as answering phone calls and emails, managing office supplies and equipment, booking meetings and travel arrangements, preparing reports and documents, and maintaining records and databases.
You will also be the first point of contact for our clients and visitors, and provide them with excellent customer service.
Administrator Responsibilities
Answering phone calls and emails, and directing them to the appropriate staff members.
My client is currently seeking an ICT Helpdesk Administrator to join their IT team in Birmingham.
Additionally, you will assist in creating new user accounts, conducting ICT inductions, and managing the onboarding and offboarding of all staff.
In this role, you will be responsible for logging and tracking support requests and incidents in the ICT incident management system, updating IT assets, and resolving 1st line calls.